If for some reason you are not satisfied with your purchase please contact Destroy All Guitars within 3 days of receiving the item and we will issue you a return authorization number. The item must then be sent out to us within 7 days of when it was delivered to you. The item must be returned in original, as-shipped condition with all original packaging and no signs of use. We will thoroughly inspect the item for refund/exchange eligibility.
We strive to process all refunds within 48 hours of the time the item was received at our location. Credit card refunds typically take 2-4 business days to post to your account, but could vary based upon your bank's processing times. Your refund will be processed minus our 10% restocking fee and minus any shipping charges.
All sales are final on custom commissions and all custom commission deposits are non-refundable. All sales on imported products are final. This applies to sales that are shipped directly to you from outside the US. All items sold as "DISCOUNTED," "ON SALE" or "SUPER SALE" are final sales without the possibility of returns.
When using the Site, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. The Company is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before use.
Personal Information We Collect
In order to fulfill purchases or provide services to you, we may require you to provide certain information to us. Common items may include, but are not limited to, your name, address, phone number and e-mail address (“Personal Information”). By providing Personal Information to us, you are agreeing to allow us to utilize this Personal Information to complete all transactions you request through this Website and to disclose that information and details of all such transactions to the Company, our subsidiaries, affiliates and any necessary payment processors. We use standard commercial practices for keeping such data confidential, but there is no guarantee that such practices will prevent the disclosure or further distribution of such data beyond the Company.
How We Use Your Personal Information
We use the Personal Information that we collect about you for the following purposes:
How Your Personal Information Is Shared
Other Information We May Collect
We may also collect any information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you, and aggregated information (“Other Information”).
How We Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways, including but not limited to:
How We Use and Disclose Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the How We Collect Other Information section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
We use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the Contact Us section below.
Choices and Access
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from:
How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress, delete or otherwise limit our use of the Personal Information you have provided to us, you may access your online profile and other personal details through the Site, so that you can update them yourself. You can also do it by contacting us in writing at firstname.lastname@example.org.
In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to send us your request, and we may need to verify your identity before implementing your request.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to your request. There may also be residual information that will remain within our databases and other records, which will not be removed.
Use of The Site by Children
We do not collect Personal Information from children under the age of thirteen (13). We are committed to protecting children’s privacy.
The Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and, by using the Site, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health or criminal background) on or through the Site or otherwise to us.
Registration and Account Creation.
The Site may allow you to register and create an account ("Account") in order to access certain content on the Site or to purchase products or services on the Site. If you create an Account, you agree to provide accurate and complete information about yourself and to maintain and update such information, so it remains accurate and complete following registration. Failure to provide accurate and complete information or to update such information shall be grounds for us to suspend or terminate your Account.
You are responsible for maintaining the confidentiality of your Account log-in and password information and for any activities that occur through your Account. We are not liable for any harm caused or related to the theft or misappropriation of your Account information or your authorization of anyone else to use your Account information. You agree to immediately notify us if you become aware of or believe there is or may have been any unauthorized use of your Account or if you wish to deactivate your Account due to security concerns.
Users. Destroy All Guitars is fully committed to compliance with the Children’s Online Privacy Protection Rule (“COPPA”), as well as applicable contract law. Accordingly, Destroy All Guitars’ services are available only to, and may only be used by, individuals who are 18 years of age and older who can form legally binding contracts. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Destroy All Guitars may, in its sole discretion, refuse to offer access to, or use of the Site to, any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Destroy All Guitars services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all such cases, the adult is the user and is responsible for any and all activities.
We own our trade names, trademarks, service marks and any associated logos. All trademarks, trade names, service marks and logos on the Website not owned by us are the property of their respective owners. You may not use our trade names, trademarks service marks or logos in connection with any product or service that is not ours in any manner that is likely to cause confusion. Nothing contained on the Website shall be construed as granting any license or right to use any trade names, trademarks, service marks or logos without the express prior written consent of the owner.
Links to Other Websites. If you see or use any links or conduits on the Site which allow you to browse, redirect or visit any other websites, web pages or other internet or web-based locations, it does not mean that Destroy All Guitars is associated with or has endorsed, reviewed or even knows anything about that website or page and we have no obligation, responsibility or liability to you or anyone else if you go to another website, page or address outside the Site, even if a link on the Site allowed you to do so. When you leave the Site, you should confirm the terms and conditions, privacy and other policies that apply to you, as Destroy All Guitars neither controls, nor has any responsibility for any third-party sites (unless they are expressly owned by us), their practices, or anything associated with their operations.
DISCLAIMER OF WARRANTIES. DESTROY ALL GUITARS PROVIDES ALL SERVICES ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND, AND MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, TIMELINESS, SECURITY, OR ACCURACY OF THE SERVICES. THE SERVICES ARE PROVIDED WITHOUT ANY GUARANTEE OF CONTINUOUS OR UNINTERRUPTED AVAILABILITY. IF THE SERVICES ARE INTERRUPTED OR DELAYED, DESTROY ALL GUITARS’ SOLE OBLIGATION WILL BE TO RESTORE OR PROVIDE SUCH SERVICES AS SOON AS PRACTICABLE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DESTROY ALL GUITARS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, DESTROY ALL GUITARS MAKES NO GUARANTEES WITH RESPECT TO THE PERFORMANCE OF ANY PRODUCT OR SERVICE.
Applicable law may not allow for limitations on certain implied warranties or exclusions or limitations of certain damages; solely to the extent that such law applies to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.
While we try to maintain the security of the Website, we do not guarantee that it will be secure or that any use of the Website will be uninterrupted. Information on the Website may occasionally be inaccurate, incomplete or out of date.
Claims of Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the Website infringe your copyright, you (or your agent) may send us a notice requesting that we remove the material or block access to it. If you believe in good faith that someone has wrongfully filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov/ for details. Notices and counter-notices should be sent to: email@example.com. We suggest that you consult your legal advisor before filing a notice or counter-notice.
LIMITATIONS OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DESTROY ALL GUITARS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO ANY BREACH OF THESE TERMS, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS YOU PAID TO DESTROY ALL GUITARS FOR THE SERVICES PURCHASED HEREUNDER. WITHOUT LIMITING THE FOREGOING, DESTROY ALL GUITARS IS NOT RESPONSIBLE FOR ANY DAMAGES DUE TO ANY CONTENT, OMISSIONS, OR ERRONEOUS DATA APPEARING IN THE WEBSITE, BLOGS OR ON SOCIAL MEDIA, OR ANY LOSS, DAMAGE, CORRUPTION OR BREACH OF CLIENT DATA. WE FURTHER DISCLAIM ALL LIABILITY WITH RESPECT TO THIRD-PARTY APPLICATIONS OR RESOURCES THAT YOU USE IN CONJUNCTION WITH THESE SERVICES.
YOU UNDERSTAND AND AGREE THAT ABSENT YOUR AGREEMENT TO THIS LIMITATION OF LIABILITY, WE WOULD NOT PROVIDE THE SERVICES TO YOU.